Last updated: 4 September 2026
ClinRT Limited (“ClinRT”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use the ClinRT website at https://www.clinrt.com/, submit an enquiry, request a product demonstration, contact us, or otherwise interact with our website.
This Privacy Policy relates to personal information collected through our public website. It does not replace or supersede the privacy, data processing or security arrangements that may apply to customers using ClinRT’s clinical technology platforms and services.
1. Who We Are
The website is operated by:
ClinRT Limited
Company number: 14584361
Registered office:
310D, EW Sterling House
Langston Road
Loughton
Essex
IG10 3TS
United Kingdom
For privacy-related enquiries, please contact us at:
2. Information We Collect
The information we collect depends on how you interact with our website.
2.1 Information submitted through our Request a Demo form
When you use our Request a Demo form, we collect the following information:
- Name
- Company Name
- Job Role
- Email address
- Message
We collect this information so that we can respond to your request, understand your business requirements, arrange a demonstration, and provide relevant information about ClinRT’s products and services.
We do not ask you to provide sensitive personal information through the Request a Demo form.
Please do not submit clinical trial participant information, patient information, medical information, confidential study data, passwords, or other sensitive information through our public website forms.
2.2 Other information
Depending on how you interact with our website, we may also collect:
- Information you provide when contacting us by email or telephone;
- Information provided when applying for a position through our website;
- Technical information such as IP address, browser type, operating system, device information and website usage information;
- Information relating to how you interact with our website; and
- Information collected through cookies and similar technologies.
3. How We Collect Your Information
We may collect personal information when you:
- Complete and submit our Request a Demo form;
- Submit another enquiry through our website;
- Request information about our products or services;
- Contact us by email or telephone;
- Apply for a position through our website;
- Browse or interact with our website; or
- Communicate with us for business or support purposes.
When you submit the Request a Demo form, the information you provide is transmitted to ClinRT so that our team can review and respond to your enquiry.
4. How We Use Your Information
We may use your personal information to:
- Respond to your enquiries and requests;
- Arrange product demonstrations and meetings;
- Understand your business and technology requirements;
- Provide information about ClinRT products and services;
- Communicate with you regarding a business enquiry;
- Manage potential and existing business relationships;
- Process and consider job applications;
- Maintain and improve our website and services;
- Monitor website performance and security;
- Prevent fraud, misuse or unauthorised access;
- Comply with applicable legal and regulatory obligations; and
- Protect our legitimate business interests.
We will only use personal information for purposes that are compatible with the purposes described in this Privacy Policy or where otherwise permitted or required by law.
5. Lawful Basis for Processing
Where UK data protection law applies, we process personal information on one or more of the following lawful bases:
Legitimate interests
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
Examples include responding to business enquiries, arranging demonstrations, managing business relationships, improving our website and maintaining website security.
Contractual necessity
We may process information where it is necessary to take steps at your request before entering into a contract or to perform a contract.
Legal obligation
We may process information where necessary to comply with a legal or regulatory obligation.
Consent
Where required, we may ask for your consent before processing personal information for a particular purpose.
Where processing is based on consent, you may withdraw your consent at any time.
6. Request a Demo and Contact Forms
When you submit information through our Request a Demo form, we use the information you provide to:
- Respond to your request;
- Contact you regarding the requested demonstration;
- Understand your organisation’s requirements;
- Provide information about ClinRT products and services; and
- Manage the resulting business relationship where appropriate.
The information submitted through the form may be transmitted to ClinRT’s designated business email systems so that our team can receive and respond to your enquiry.
We do not sell or rent information submitted through our website forms.
Information you should not submit
Our public website forms are not intended for the submission of:
- Patient or clinical trial participant information;
- Protected health information;
- Medical records;
- Clinical trial subject data;
- Passwords or authentication credentials;
- Confidential study data; or
- Other sensitive information that is not necessary to respond to your enquiry.
7. Google and Email Services
ClinRT may use third-party email services, including Google Workspace/Gmail, to receive and manage emails generated from website enquiries.
When you submit a website enquiry, the information contained in your enquiry may be transmitted through our email service provider so that ClinRT can receive and respond to your request.
Our website’s email connection may use Google’s OAuth authentication technology to securely authorise the website to send or receive emails through the designated ClinRT email account.
The Google account connected to our website email system is used for business email functionality. ClinRT does not use this connection to access your personal Google account or unrelated Google services.
Google may process information in accordance with its own privacy terms and policies.
8. Sharing Your Information
We may share personal information with trusted third-party service providers where necessary to operate our website and business.
These may include providers of:
- Website hosting;
- Email and communication services;
- Website security;
- Website maintenance and technical support;
- Analytics and website performance services; and
- Other technology or business services necessary for operating our website.
Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual, technical and organisational safeguards are in place.
We may also disclose personal information where required by applicable law, regulation, legal proceedings or a lawful request from a competent authority.
9. International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.
Where required, we will use appropriate safeguards for international transfers, which may include adequacy regulations, approved contractual safeguards or other legally recognised transfer mechanisms.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
For example, information relating to a business enquiry may be retained for as long as reasonably necessary to respond to the enquiry, manage the resulting business relationship, maintain appropriate business records, comply with legal obligations or resolve disputes.
Retention periods may vary depending on:
- The nature of the information;
- The purpose for which it was collected;
- Whether a business relationship exists;
- Applicable legal or regulatory requirements; and
- Our legitimate business requirements.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access;
- Unauthorised disclosure;
- Loss;
- Misuse;
- Alteration; and
- Destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
If you believe that information submitted to us may have been compromised, please contact us promptly at info@clinrt.com.
12. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Ensure that the website functions correctly;
- Remember certain preferences;
- Understand how visitors use the website;
- Improve website performance;
- Monitor website security; and
- Support website functionality.
Where applicable, non-essential cookies will be used in accordance with applicable UK data protection and cookie requirements.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
13. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including:
- The right to request access to your personal information;
- The right to request correction of inaccurate or incomplete information;
- The right to request deletion of your personal information;
- The right to request restriction of processing;
- The right to object to certain processing;
- The right to data portability where applicable; and
- The right to withdraw consent where processing is based on consent.
To exercise your rights, please contact:
We may need to verify your identity before responding to a request.
14. Marketing Communications
If you provide your contact information to us as part of a business enquiry or Request a Demo request, we may contact you regarding your enquiry and related ClinRT products or services where permitted by applicable law.
Where we require your consent to send marketing communications, we will obtain that consent separately.
You may ask us to stop sending marketing communications at any time by contacting us at info@clinrt.com or by using an unsubscribe option included in the relevant communication.
15. Children’s Privacy
Our website and services are intended for business and professional users and are not directed at children.
We do not knowingly collect personal information from children through our public website.
If you believe that a child has provided personal information to us through the website, please contact us at info@clinrt.com so that we can investigate and take appropriate action.
16. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, technology providers and other external websites.
These third-party websites operate independently from ClinRT and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
17. Clinical Technology Services
ClinRT provides technology and services supporting areas including clinical trials, electronic data capture, randomisation and trial supply management.
This Privacy Policy applies to personal information collected through the public ClinRT website.
Where ClinRT processes personal information on behalf of a customer through its products or services, the applicable contractual, data processing and privacy arrangements between ClinRT and that customer will govern such processing.
The public website should not be used to submit clinical trial participant data, patient information or other sensitive clinical information.
18. Complaints
If you have concerns about how we process your personal information, please contact us first at:
We will endeavour to investigate and resolve your concern.
You also have the right to lodge a complaint with the UK’s data protection supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our website;
- Our services;
- Our business operations;
- Technology we use; or
- Applicable legal and regulatory requirements.
The latest version will be published on this page and will include the date on which it was last updated.
20. Contact Us
If you have any questions about this Privacy Policy or how ClinRT processes personal information, please contact us:
ClinRT Limited
Company number: 14584361
Email: info@clinrt.com
Website: https://www.clinrt.com/
Last updated: 4 September 2026